The City utilizes CodeRED to alert our residents via automated call in the event of an emergency. To add your phone number(s) and/or email addresses, click the CodeRED link.
A rehab project for traditional Tega Cay's wastewater collection system (former Utilities, Inc. system) has begun. Contractors are currently cleaning, videoing and evaluating collection lines and manholes. For updated information regarding this project and which portions of the City you can expect to find contractors, like our Tega Cay Utilities Facebook page.
1) Via mail or drop-off at City Hall:
7725 Tega Cay Dr.
Tega Cay, SC 29708
2) Overnight drop box located in the parking lot of City Hall
3) Automatic bank draft: Please see the reverse side of your
monthly bill and fill out: Authorization Agreement for Automatic Drafts
4) *Online Payment
5) 24/7 Over-the-Phone Payment: (888) 695-5930
*If you choose to pay online, there will be a convenience fee applied to all online payments.
If you have questions in regards to your service, your account or would like to establish a new service, please contact us during normal office hours at (803) 548-3514.
Office Hours (Located at 7725 Tega Cay Drive):
8:30 AM- 5:00 PM
After-hours Emergency Contact: (803) 548-3514.
Philip Jolley - Utilities Director
Shana Carothers- Billing Supervisor
Leslie Richardson- Billing Clerk
Water & Sewer Service Application (Water service requires 2 business days notice before activation.)
Water & Sewer Application for contractors
Irrigation Meter Application- TCUD-I Customers Only
Customer Contact Update form (For any current customers wishing to update account contact information)
If you suspect you have a problem with your meter, please contact us at (803) 548-3514 and we'll be happy to assist you.
When landscaping your yard, it is the customer's responsibility to keep the meter box uncovered. If staff has to uncover the meter box to perform service, the customer will be charged. It is also the customer's responsibility to call for any locates needed in your yard. TCUD is a member SC811. Therefore, for any locates requests, please call 8-1-1 at least 72 hours prior to digging.